Follow-Up Mid-Year Survey Results & Community Enhancements

Following the results of the 2026 Paraiso Community Survey, the Board and Management team quickly began implementing a series of enhancements focused on areas residents identified as priorities, including the Receiving Department, management responsiveness, valet operations, and Paraiso Park cleanliness. Approximately three months later, we conducted a brief follow-up survey to better understand how residents are feeling about these improvements and whether progress is being noticed throughout the community.

The response was encouraging. More than 100 residents participated in the follow-up survey, and the Receiving Department’s satisfaction rating increased from 3.73 out of 5 in the original survey to 3.81 out of 5 in the follow-up survey, reflecting measurable progress following operational adjustments and enhanced oversight. Resident feedback regarding management responsiveness was also positive, with many respondents indicating they are seeing quicker communication and improved follow-through from the management team.

Residents also shared positive feedback regarding visible property improvements. Responses surrounding valet operations and Paraiso Park cleanliness reflected growing appreciation for ongoing maintenance and service enhancements throughout the community. While there is always room to continue improving, these results demonstrate that resident feedback is being heard and actively translated into action.

The Board and Management remain committed to continuously improving the resident experience and appreciate everyone who continues to participate in surveys and provide thoughtful input. Your engagement helps shape the future of Paraiso and allows us to focus efforts where they matter most.